Case and form
Every work item becomes a case with its own number, data on tabs, documents, notes and a history of every change. Fields only appear when they matter.
Process management system
Keep every process on track.
Managed Flows brings applications, cases, steps and deadlines together in one system. You decide what information a case holds, which route it follows and who is notified when. No programming, and no more loose spreadsheets and email threads.
- Your own environment, in the Netherlands
- Configure without programming
- Connects to the systems you already use
How it works
One engine. Your configuration.
The engine of Managed Flows is the same for every organisation: it shows forms, keeps cases, tracks steps and sends messages. The configuration is yours. A new kind of work is therefore a matter of setting it up, not building it.
Workflow
A route through steps. Each step defines whose turn it is, what needs checking and which outcomes are possible. Rejecting sends the case back to the step before.
Deadlines and notifications
Rules send a message when a case is created, when it changes or when a date approaches. To a team, or to the person named in the case. Nobody has to remember deadlines.
Overview
Lists with your own columns and filters, a dashboard with key figures per person or team, and export to Excel for further analysis.
Getting started
From first conversation to a working process
-
Map your process
Together we go through how you work: what comes in, who handles it, which checks are needed and which deadlines apply.
-
We set it up
You get your own environment with your process in it: case, steps, notifications and permissions. If an existing configuration fits, such as the one for grants, you start from that. If you like, we also build the forms on your website.
-
You work with it and extend it
Your administrators adjust fields, steps and notifications themselves and add new processes. We keep the technology running and prepare new versions for you.
Applications
For every process with a start, steps and a deadline
Managed Flows fits wherever work comes in, passes through several people and has to be finished on time. In government and far beyond. A selection of the processes you can manage with it:
Municipalities
Grant awarding and reporting
From application through decision and payment to final settlement. This configuration is proven in practice and the starting point for your own schemes.
See Managed Flows SubsidieGovernment
- Permit applications
- Objections
- Freedom of information requests
Funds and foundations
- Applications and bursaries
- Project monitoring
- Reporting
Housing associations
- Repair requests
- Housing allocation
- Nuisance reports
Care and welfare
- Referral and intake
- Complaints handling
- Incident reports
Education
- Admission and enrolment
- Internship placement
- Exemptions
Businesses
- Onboarding and offboarding
- Supplier assessment
- Deviations and audits
For municipalities
Managed Flows Subsidie
A complete configuration for the grant process, proven in practice. Applications arrive straight from your online application form, every application becomes a case, and the system watches the deadlines up to the final settlement.
- Application
- Award
- Payment
- Activities
- Reporting
- Settlement
- Closed
6linked forms: grant, payment plan, reporting, monitoring, activity and contacts
148fields, 49 of which only appear when an answer calls for them
2workflows: assessment and decision in 11 steps, final settlement in 7
12notification rules that watch deadlines, from decision to annual indexation
Secure and under your control
Your data in your own environment
Your own environment in the Netherlands
Every customer gets its own installation with its own database and its own address, in a data centre in the Netherlands. Nothing is shared with other customers.
Two-step verification
Sign in with an authenticator app or a code by email. After repeated failed attempts an account is locked for a while.
Roles and permissions
You decide per role who may see and do what. Sensitive fields, such as a national identification number, are hidden from anyone without the right to see them.
Everything recorded
Every change to a case is in its history, with who and when. Workflow steps and integration calls are recorded too.
Updates when it suits you
We keep developing the product and prepare new versions. You decide when an update is installed. A backup is made automatically beforehand.
Integrations
A secure API for other systems, applications that arrive straight from online forms, and import of existing lists from Excel.
Who we are
A young company with 25 years of experience
Najim el Mouridi
Founder of Shared Dev
Managed Flows is built by the Shared Dev B.V. team, led by founder Najim el Mouridi. He has worked in IT since 1999 and has more than 25 years of experience in software architecture and process automation. Shared Dev is two years old and developed Managed Flows in that time.
Our principle: simple software that delivers a lot, built together with the organisations that use it. You talk directly to the people who make the system.
More about Shared DevWant to see your process in Managed Flows?
In a demo we show the system using your own process. You pay a fixed monthly amount for your own environment, plus a one-off setup. How the price is built up.