The case
Standard grant
Four tabs with 85 fields: application details, grant details, applicant and risk scan.
For municipalities
Managed Flows Subsidie
The whole grant process in one system. Every application is a case, every step has an owner and every deadline is watched, from application through decision and payment to final settlement.
What it is about
Five questions that come back every day
- Where is this application, and whose turn is it?
- Every application has a phase, a step and an owner. The overview shows all of it, without phoning around.
- What has come in, and is it complete?
- Every application is one case with exactly the data and documents you want to record. The first check has a checklist.
- Which deadline is about to expire?
- The system sends a message itself when a decision, response or reporting deadline approaches, to the account manager or to the grants office.
- Where are the documents for the final report?
- With the application they belong to, from the day they arrive. The payment plan and the monitoring are attached to the same case.
- The scheme has changed. Now what?
- Your administrator adjusts fields, steps and notifications in the configuration screens. No new software version is needed.
The configuration
Everything a grant needs
You do not start with an empty screen. The grant configuration is proven in practice and was built entirely in the configuration screens. You adapt it to your own schemes.
Payment
Payment plan
One-off, quarterly or monthly, with accounting codes and a checkbox to hold a payment.
Afterwards
Reporting
Receipt, deadline, the settlement decision and any additional payment or recovery.
In between
Monitoring
Planned check-ins with a report and a follow-up appointment.
The work
Activity
Description, location, target group, partners, volunteer involvement and results achieved.
The applicant
Contacts
The applicant's points of contact, with their role and whether they are still active.
- 148 fields in total
- 49 fields that only appear when an answer calls for them
- 2 workflows with 11 and 7 steps
- 12 notification rules
Only the questions that matter
If the applicant is a person, the form asks for initials and surname. For an organisation, the Chamber of Commerce number and legal form appear. In the grant configuration, 49 fields work this way.
Online applications
Applications arrive without retyping
When someone applies through a connected online form, Managed Flows creates the case itself. For Dutch municipalities this works through ZGW, the national standard for exchanging case data between government systems.
The case number the portal gets back is the real number in Managed Flows. Attached documents are stored with the case. An applicant can be a person or an organisation.
No online application form yet? We build it for you, connected through our secure API.
Answers in the right place
We configure per form which answer goes into which field, including conversion of date formats and fixed values.No application gets lost
If a value does not fit, such as an impossible date, the case is still created and the case officer gets a note showing what arrived.Your catalogue leads
Managed Flows publishes which case types, data and statuses exist. A portal configures itself accordingly.Secure and traceable
Only approved systems may connect, with separate permissions per part. Every call is recorded and there is a limit per minute.Who does what
Everyone works in the same case
Account manager
Is automatically assigned the substantive steps: the assessment, the applicant's response, the plans and the decision. Receives the notifications about their cases.
Grants office
Carries out the administrative checks, reviews the case and sends the decision. Sees new applications and reports as they arrive.
Administrator
Adjusts fields, steps and notifications when policy changes, and decides per role who may see and do what.
Show us your scheme
Tell us which scheme it is and how you track it today. We will show you what the grant configuration already covers and what you adjust yourself.